The City of Westerville, Ohio is seeking an experienced professional to serve as Utility Billing Supervisor for our nationally recognized community of more than 37,000 residents who are provided water, sewer, trash and electricity services through municipal accounts. The City, served primarily through AMI-metering, has a newly-expanded Water Plant and its Electric Division is the only municipally owned and operated suburban electrical provider in Central Ohio.
The successful candidate will supervise 6 FTE’s in utility billing, accounts receivable, customer service, and metering. Primary work involves planning, directing, and supervising all utility billing and collection activities assuring billing accounts are accurately posted, payments are properly applied to customer accounts, delinquent accounts are processed in accordance with the City's policies and procedures, and customer inquiries receive timely and courteous responses. The Utility Billing Supervisor provides input oversight of: the budgeting process; meter reading activities for non-AMI metered accounts; meter checks due to exception reports; compliance with related state and federal statutes; and other related financial and legislative requirements regarding public utilities.
Required: College degree in Business or Public Administration, Accounting, or Finance and a minimum 3 years of direct supervisory experience is preferred.No resumes please. Apply at www.westerville.org (click “Jobs” at the top of the page). EOE/ADA